At CricFantasy25, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide while using our platform, including our website (www.cricfantasy25.in) and mobile application.
By accessing or using CricFantasy25, you consent to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue the use of our platform. We notify users of significant changes to this Privacy Policy through SMS or by prominently posting updates on our platform. For minor or non-material changes, users are encouraged to periodically review this page to stay informed of how their information is being protected and used.
1. Information We Collect
We collect the following types of information to provide a seamless and secure experience for our users:
a. Personal Information:
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Phone Number: Collected during registration and used to send SMS with download links, updates, and important notifications.
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Name: Provided by users during account setup.
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Email Address (optional): Users may choose to provide their email for communication and account support.
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Date of Birth: To verify that users meet the age requirement (18+).
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Location (State/City): Collected to ensure compliance with state laws regarding fantasy sports.
b. Non-Personal Information:
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Device Information: Type of device, operating system, and app version.
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IP Address: For security and fraud prevention.
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Cookies and Tracking Data: To improve user experience and analyze platform performance.
2. How We Use Your Information
CricFantasy25 uses the information collected for the following purposes:
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Account Registration and Verification
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SMS Communication: App download links, contest notifications, promotional offers, and updates.
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Legal and Regulatory Compliance
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Platform Improvements
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Security Measures
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User Support
3. How We Share Your Information
We do not sell or rent user information to third parties. Data may be shared in the following cases:
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Service Providers: SMS delivery, analytics, platform security (with strict obligations).
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Legal Obligations: If required by law, court order, or regulator.
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Platform Integrity: To prevent fraud or policy violations, shared on a need-to-know basis.
4. SMS and Communication Policy
By providing your phone number, you consent to receive SMS notifications for:
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Platform updates
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Contest notifications
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Promotional offers
Opt-Out: You can opt-out of promotional messages by emailing support@cricfantasy25.in. It will be processed within 48 hours, and you’ll receive confirmation via SMS.
Note: Transactional messages (e.g. OTPs, contest updates) cannot be opted out of.
5. Data Security
We apply strong security practices to prevent unauthorized access, misuse, or alteration of your data:
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Encryption of sensitive data during transmission and storage.
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Access Controls for authorized personnel only.
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Regular Audits of security infrastructure.
In case of a data breach, we notify users within 72 hours via SMS or email with details and guidance.
6. User Rights and Choices
You have the right to:
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Access and Correct your data
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Delete Your Account and associated data (except what’s legally required)
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Withdraw SMS Consent
To exercise these rights, contact: support@cricfantasy25.in
Requests are processed in 7–14 business days with acknowledgment within 48 hours.
7. Retention of Data
We retain your data:
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For as long as necessary to meet the purposes outlined.
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To comply with legal obligations.
Inactive accounts may be anonymized or deleted after 24 months. You will be notified twice before deletion.
8. Third-Party Links and Services
CricFantasy25 may link to external websites/services. A clear notification will appear before redirection.
We are not responsible for third-party privacy policies. Please review them before use.
9. Children’s Privacy
CricFantasy25 is for users 18 and older.
We verify age during registration using Date of Birth.
If we find data from a minor, it will be immediately deleted.
10. Changes to This Privacy Policy
We may update this policy from time to time.
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Significant changes will be communicated via SMS, email, or in-app notices.
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Minor updates are posted here. Continued use implies acceptance.